JAMB UTME, many candidates who wish to perform one activity or the other on the JAMB e-facility portal have been unable to login to because they do not have their log in details. To log in to the JAMB CAPS portal, candidates will be required to provide their email addresses which must have been linked to the JAMB portal.
However, many candidates do not have their email addresses linked to the JAMB portal because JAMB banned the use of email addresses during JAMB registration. This is to ensure that fraudsters do not end up stealing candidates’ email addresses and use them to perpetrate fraud.
Be that as it may, JAMB has equally provided official means for candidates to link their email addresses to their JAMB profile and get their login details to access the JAMB portal. We are going to provide you with the steps here.
Steps on how to get your login details for JAMB e-facility Portal
- 1. Send Email (space) ‘your email’ (space) ‘your email’ to 55019 or 60019 as an SMS
e.g Email [email protected] [email protected] (Note: it should be with the Sim card you used for registration and you should have up to N50 airtime) - 2. After sending the SMS, you will receive an email from JAMB containing your login details.
In case a candidate loses his or her password, such candidate can reset lost or forgotten Profile Password on their registered cell phone by sending [password] space [email address] from the same mobile number as a text message to 55019 or 66019.
The above procedure is how a candidate can successfully obtain his/her login details for the JAMB E-facility portal.
What to do if you have tried but still not able to link your email to JAMB Portal
Some candidates have complained that they have tried the steps explained above but still are not yet able to link their email to their JAMB profile/portal. For such candidates, the only option left for you is to visit the any accredited centre around you and ask the operators to help them out with it.
We have referred many candidates already who have this issue to CBT centres and they have been able to link their emails to their JAMB profiles. So every candidate having this same issue should take this same step. Please note that the CBT centre operators will demand payment as their service charge. So you are advised to visit the CBT centre with at least a N1000.
